Fire Sprinkler Service Manager
Company: Johnson Controls
Location: Norfolk
Posted on: October 5, 2024
Job Description:
Build your best future with the Johnson Controls team!As a
global leader in smart, healthy, and sustainable buildings, our
mission is to reimagine the performance of buildings to serve
people, places, and the planet. Join a winning team that enables
you to build your best future! Our teams are uniquely positioned to
support a multitude of industries across the globe. You will have
the opportunity to develop yourself through meaningful work
projects and learning opportunities. We strive to provide our
employees with an experience, focused on supporting their physical,
financial, and emotional wellbeing. Become a member of the Johnson
Controls family and thrive in an empowering company culture where
your voice and ideas will be heard - your next great opportunity is
just a few clicks away!What we offer
- Competitive base salary and a comprehensive bonus program.
- Three weeks paid vacation in a calendar year/holidays/sick
time/three PTO days in a calendar year.
- Comprehensive benefits package including 401K, medical, dental,
and vision care - Available day one.
- Extensive product and on the job/cross training
opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Providing Scheduling and management support.
- JCI Employee discount programs (The Loop by Perk Spot)Click on
this link to learn more about JCI: What you will doJohnson Controls
seeking an experienced Sprinkler Service Manager who is a
self-motivated and driven individual with superior relationship
building skills.How you will do it
- Revenue responsibility- Including implementing plans, programs
and processes designed to meet and exceed corporate goals and
objectives as well as maximizing market potential of the service
business including new bookings (sales), revenue and
profitability.
- Customer Satisfaction: Responsible for maintaining effective
customer communications along with building solid customer
relationships from initial contact through order acquisition,
delivery, installation, and service. Ensure contractual obligations
are fulfilled while quickly resolving customer complaints
concerning service and collection issues thereby minimizing
customer concerns and enhancing customer relations.
- Productivity Improvement: Responsible for setting fair and
manageable territories for technicians. Ensure that fair and
effective performance measurements are assigned and that employees
are motivated to achieve and/or exceed their assigned goals and
objectives utilizing management tools and practices. Also,
responsible to be proficient at, perform as required and
instruct/train all new and existing clerical and dispatch personnel
in all specific job procedures including our CRM system.
- Safety Compliance: Ensure that all employees comply with
corporate safety programs. Responsible to ensure that employee
safety training id through, complete and up to date. Identify
safety issues and hazards and notify corporate safety office of
those conditions that require corrective action.What we look
forRequiredHigh School or Technical degreeNICET Level II
Certification for Sprinkler Systems prefer or ability to secure on
the job.Minimum of 5 years' experience in an integrated service
sprinkler systems & inspection environment.Leadership skills and
ability to learn and grow.PreferredBachelor's Degree, preferably in
a Business Engineering Discipline or equivalent experience.Ten (10)
years' experience in an integrated systems sales/service
environment.Demonstrate supervisory/leadership abilities to include
training, team building, presentation and negotiation skills,
district administration and effective interaction with
customers.
Keywords: Johnson Controls, Suffolk , Fire Sprinkler Service Manager, Executive , Norfolk, Virginia
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