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Team Lead - Clinical MA Support

Company: Sentara Health
Location: Suffolk
Posted on: February 11, 2025

Job Description:

City/State
Suffolk, VA

Overview

Work Shift
First (Days) (United States of America)

Sentara Urgent Care is actively looking for a qualified Clinic Team Lead. As a Clinic Team Leadwith Sentara Urgent Care, you will work directly with a Provider conducting phlebotomy (lab), clinical and clerical duties. This position's primary responsibilities include providing support to their clinic team and Practice Manager in the day-to-day operations of the clinic. This position will bringing the patients into rooms, take vitals, verify patient information, and prepare them for the Provider. The Clinical Team Lead collaborates with the Assistant Practice Manager and the Practice Manager to ensure the efficient and effective clinical operations of a practice. Assumes responsibility and accountability for daily clinical operations. Supports employees with solutions for everyday operational needs. Manage multiple projects and performs special work assignments as needed. Support Assistant Practice Manager, Practice Manager, Director and other leadership team members as needed. Collaborate with cross-departmental/divisional teams to achieve goals. Takes initiative and implements new processes independently. Acts as a role model for the clinical team and subject matter expert in clinical areas.

Required Qualifications:

  • Certified Medical Assistant - EMTB Certification - or Paramedic Certification Required
  • 2 years of Patient Care experience required
  • One year of Administrative experience required
  • One year of Medical Office experience required
    Schedule: 8:00a.m. - 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. Scheduled hours and shifts may vary based on business need and candidates availability.

    Scheduled Hours - 2 12-hour shifts, 1 8-hour shift, and 1 6-hour shift. Required to work every other weekend, Saturday and Sunday, 8am-4pm.

    Benefits: Sentara Urgent Care offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

    Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

    Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

    Job Summary

    Perform patient care and administrative/clerical related tasks and procedures based on training, education, and competency evaluations, and as delegated by and under the direction/supervision of the Physician, Nurse Practitioner/Physician Assistant (NP/PA), Registered Nurse (RN), or Licensed Practical Nurse (LPN)

    Minimum of one year experience in a healthcare setting or one year experience as an EMT, Paramedic, and/or Corpsman preferred. Phlebotomy experience preferred, plus experience with electronic medical records. Certified Medical Assistant, Registered Medical Assistant, Certified Clinical Medical Assistant, or certified EMT (EMT-B, AEMT, or Paramedic) required. Existing Medical Assistants hired prior to 12/1/14 may obtain the Cert MA or Reg MA certification or obtain the Assessment Based Recognition Order Entry (ABR-OE) prior to 6/30/15. BLS required within 90 days of hire.

    Qualifications:

    HS - High School Grad or Equivalent (Required)

    Basic Life Support (BLS) - Certification - American Heart Association (AHA) RQI, Certified Clinical Medical Assistant (CCMA) - Certification - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - Certification - American Medical Certification Association (AMCA), EMT Advanced - Certifications - National Registry Of Emergency Medical Technician (NREMT), EMT Basic - Certifications - National Registry Of Emergency Medical Technician (NREMT), Registered Medical Assistant (RMA) - Certification - American Medical Technologists (AMT)

    Related experience

    Skills

    Active Listening, Communication, Judgment and Decision Making, Mathematics, Mgmt of Material Resources, Operation Monitoring, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting, Writing

    Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

    Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

    In support of our mission "to improve health every day," this is a tobacco-free environment.

Keywords: Sentara Health, Suffolk , Team Lead - Clinical MA Support, Healthcare , Suffolk, Virginia

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