Auto Claims Squad Lead
Company: VirtualVocations
Location: Hampton
Posted on: November 1, 2024
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Job Description:
A company is looking for a CLX Squad Lead, Total Loss to manage
and develop a team of claim advocates specializing in total loss,
theft, and fire claims.
Key Responsibilities
Guide, mentor, develop, and manage a team of advocates
Assist in handling claims, including addressing customer
escalations and explaining coverage decisions
Track and report performance metrics and team KPIs, using insights
to inform future priorities
Required Qualifications
6+ years of auto claims experience, specializing in Physical Damage
claims-handling
3+ years handling total loss claims and salvage management
3+ years handling theft and fire claims
2+ years in a leadership role managing a team of auto adjusters
BA Degree in Business Administration, Finance or a related
field
Keywords: VirtualVocations, Suffolk , Auto Claims Squad Lead, Other , Hampton, Virginia
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