Call Center Specialist

Company: VirtualVocations
Location: Hampton
Posted on: November 2, 2024

Job Description:

A company is looking for a Call Center Specialist to support patient care efforts in a corporate remote setting.

Key Responsibilities

Collaborate with call center personnel to coordinate patient care
Manage call schedules for patients at risk of hospital readmission
Maintain records of customer interactions and inform case managers of patient needs

Required Qualifications

High School graduate or equivalent
Six months' experience in healthcare, preferably with telephonic patient interaction
Basic knowledge of medical terminology
Strong computer software and data entry skills

Keywords: VirtualVocations, Suffolk , Call Center Specialist, Other , Hampton, Virginia

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